Frozen Blue Set Duo

At Esha Kukreja, every order is carefully checked and packed before dispatch.

Once your order is confirmed, it will be processed and shipped to the address provided at checkout. You will receive the relevant shipping and tracking details once your order has been dispatched.

Please ensure that your contact and delivery information is entered correctly. Esha Kukreja will not be responsible for delays or delivery issues caused by incorrect or incomplete address details.

Shipping timelines may vary depending on the delivery location and courier service. Delays caused by unforeseen circumstances or logistics partners may be beyond our control.

For any shipping-related concerns, please contact our team with your order details.

Return Policy

At Esha Kukreja, we do not accept returns or offer refunds on any products.

Exchanges are only accepted in case of a damaged product and must be requested within **3 days of delivery**.

A **clear, continuous unboxing video recorded while opening the original package is mandatory** as proof of damage. Exchange requests without an unboxing video will not be accepted.

All exchange requests are subject to review and approval by our team.