FAQ

Frequently Asked Questions

Do you offer custom sizing or made-to-measure outfits?

Yes, we offer made-to-measure tailoring for select collections. Simply share your measurements at checkout or reach out to us directly and our team will guide you through the process.

How long does delivery take?

Standard orders are delivered within 7–10 business days across India. Custom or made-to-order pieces may take 14–21 days depending on the complexity of the design.

What is your return and exchange policy?

We accept exchanges within 7 days of delivery for unworn, undamaged pieces in original packaging. Custom-made garments are non-returnable. Please contact us and we will ensure a graceful resolution.

Do you ship internationally?

Yes, we ship to select international destinations. International shipping timelines and charges vary by location. Please reach out to us before placing your order for details.

How do I care for my Esha Kukreja garment?

Each garment comes with care instructions. In general, we recommend dry cleaning for heavily embellished pieces and gentle hand-washing for lighter fabrics. Store in a breathable cloth bag away from direct sunlight.